LIBERTYVILLE, IL (November 1, 2005) – One year ago our municipal client, City of Aurora (CO), asked Crescent Systems to design, develop, install and train their personnel in state-of-the-art software systems to upgrade their seven (7) course operation. Crescent Systems developed the full SQL (i.e. Server Query Language) software package to drive their operations, an integrated Web-Based Reservation interface to allow on-line booking and a fully interfaced IVR System (i.e. Interactive Voice Response) with all three systems totally in real-time with immediate updating to all seven sites and systems.
Doug McNeil, Golf Business Manager for City of Aurora Colorado comments as follows: "When we made the decision to integrate our seven municipal courses via a central database, the City’s I.T. Department asked that we invest in technology offering a SQL version. There were very few companies with systems in place offering this type of architecture. Based on a quality relationship built with Crescent Systems after utilizing their POS systems at our courses for several years, we decided to put our trust in them to design a SQL system which would meet our needs. We are very pleased with our decision. The new system has been operating successfully since February 2005. We now have a very user-friendly integrated tee time/POS system which offers our customers a single point of access to information on all our courses. Tee times for any course can be made online or by calling a single phone number (IVR). Gift cards can be purchased at one course and redeemed at any other course. The staff can quickly access database information on any of our courses in order to assist customers in a variety of ways.
Crescent Systems has been there for us every step of the way. They understand that building quality personal relationships with clients, along with offering quality technological solutions, is the foundation of a successful business partnership."
"We are pleased to receive Aurora’s performance evaluation for the first three quarters of the new system’s operation. This SQL achievement is another Crescent FIRST in a long line of development, installation, training and support successes", added Neal Trogdon, CEO of Crescent Systems.
About Crescent Systems
Crescent Systems, The FIRST owner/operator of member clubs to develop fully integrated Windowsï?¤ based systems, FIRST in Touch-Screen POS and FIRST in SQL Architecture. Crescent software/architecture was designed to serve ALL segments of the club, municipal and resort industry, another FIRST. Serving the club and resort industry since 1997, Crescent Systems currently has several hundred clients in 44 states, including Hawaii and Guam and has established and sustained its reputation as a high quality product provider with outstanding customer service. We are proud to be the FIRST company in the industry to offer all employees ownership of the organization to insure quality of product, ongoing training, service and future product needs of all clients. It is Crescent Systems’ dedication to the industry, clients, and employees that have made this company the overall leader in club management software. For great products, great support and THE BEST SOFTWARE VALUE FOR YOUR CLUB, MUNICIPALITY OR RESORT, contact Crescent Systems at (888) 487-9011 or visit the website, www.crescentsystems.com
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