ORLANDO, Fla. (April 29, 2015) – GolfNow, the leading online tee time booking and golf course technology and services platform, has implemented GolfNow Cares, a dedicated customer service commitment available to its partner golf course operators. GolfNow Cares promises to resolve any challenges facing course operators relating to GolfNow products or services as quickly as possible, 24/7/365. GolfNow Cares bolsters the brand’s portfolio of technology solutions and services that equip golf course operators with the fundamental tools to manage their businesses.
“GolfNow Cares is a commitment to our more than 8,000 course partners that will reinforce the success of their business practices, and allow operators to spend more time engaging with their golfers,” said Jeff Foster, senior vice president, GolfNow New Media Group. “If a course operator has an issue with technology, we will be there to provide a solution to ensure their business doesn’t suffer as a result. The relationships we have with our course partners are the core of our business, and this program is the latest example of our promise to help courses run their operations more efficiently and effectively.”
GolfNow is continuing to expand its support efforts for its golf courses partners, which collectively, booked more than 13 million online rounds in 2014. So far in 2015, GolfNow has developed several new partnerships that will continue to expand exposure for GolfNow partner courses, including:
• Yelp: GolfNow partnered with Yelp, elevating the exposure of existing GolfNow tee time distribution platforms by making them available for golfers to book throughout Yelp’s digital and online community
• Topgolf: An emerging golf entertainment provider, Topgolf partnered with Golf Channel and GolfNow in January on a multi-year agreement focusing on integrated marketing and cross-promotion and other grow-the-game initiatives
• Mosaic Club & Resorts: In January, GolfNow partnered with Mosaic Club & Resorts to provide technology and marketing solutions to more than 13 well-known golf facilities across the Southeastern United States
• GolfNow’s Record “Free Golf for Life” sweepstakes: GolfNow’s “Free Golf for Life” sweepstakes became the brand’s highest-engaged sweepstakes ever, with more than 243,000 unique entries. By comparison, the previous most successful sweepstakes garnered 132,000 unique entries (184% increase)
Complementing GolfNow’s distribution platforms and technology solutions are three GolfNow services, initially launched at the 2015 PGA Merchandise Show:
• GolfNow Plus: An all-encompassing consulting resource utilizing experienced GolfNow specialists to manage the sales and marketing needs of a golf course operation. This service focuses on brand, inventory and sales by increasing online rounds for courses, building and maintaining course customer databases, as well as increasing membership and group sales. GolfNow Plus also provides course operators with a clear tee time inventory management plan using dynamic pricing, along with brand management, forecasting and reporting to monitor and evaluate business performance.
• GolfNow Answers: a 24-hour, 365 days-a-year tee sheet call center to avoid losing tee sheet revenue after-hours.
• GolfNow Ride: A purchasing program providing discounts on food, beverage and operational products.
For additional information on the range of GolfNow technology solutions and services available, course operators are encouraged to utilize GolfNow Solutions, a resource website outlining the benefits that can strengthen their operation.
About GolfNow
Founded in 2001, GolfNow is the leading online tee time booking and golf course technology and services platform offering nearly 2 million registered golfers more ways to stay connected to their favorite courses and tee times through the web, e-mail and mobile devices. GolfNow provides tee time access and technology offerings to more than 8,000 golf courses around the world, and is part of the suite of digital businesses managed by Golf Channel, which is seen in more than 120 million homes worldwide through cable, satellite and wireless companies. For more information, go to GolfNowSolutions.com.
Contact:
GolfNow / Golf Channel Communications Contact:
David Schaefer
407-429-8407
David.Schaefer@golfchannel.com
Jeff Szklinski
407-248-3267
Jeff.Szklinski@golfchannel.com
