59CLUB USA FINALIZES RELATIONSHIP WITH REYNOLDS LAKE OCONEE
59club USA to Provide Employee Survey Tools for the Exclusive Club
STATHAM, Ga. – North American customer service satisfaction and benchmarking firm 59club USA announced today they added Reynolds Lake Oconee to their client roster. Reynolds Lake Oconee is a private residential lake and golf community on Lake Oconee just 70 miles East of Atlanta, Georgia offering spectacular lakefront residential properties, unrivaled and adventurous sporting grounds, more than 40 distinct member clubs and six incredible golf courses designed by legendary architects like Jack Nicklaus, Tom Fazio and Rees Jones. 59club USA will provide employee survey tools and services for Reynolds using their proprietary software and objective data analysis tools.
“We’re excited to be assisting such a high-end club as Reynolds Lake Oconee with their employee survey tools,” said Mike Kelly, managing partner of 59club USA. “The ability to understand employee needs, set expectations and deliver necessary incentives and training is crucial to providing exceptional customer service to existing and potential members. We’re thrilled to get started.”
59club is a service-based management tool and customer service provider which uses objective data points and images to measure, improve and then maintain standards of customer service, in turn increasing visitor and member retention. Results of on-site testing from 59club are a boost to customer satisfaction, revenues and profits for clubs who use their services such as customer satisfaction surveys, mystery shopping services and employee training. Click here to view a complete list of 59club USA’s suite of services.
Already, 59club USA has established and developed relationships with nearly 40 well-known golf clubs and resorts in North America including 14 TPC properties, We-Ko-Pa Golf Club in Scottsdale, The Mid Ocean Club in Bermuda, Haig Point in South Carolina and Bobby Jones Links – one of the world’s largest golf management companies. Click here for a list of testimonials.
About 59Club USA
59Club USA is specifically designed to elevate sales and service standards. 59club USA provides mystery Shopper Audits, Customer Satisfaction Surveys, and Training Services, empowering venue managers to analyze their entire visitor and member experience, enabling them to set targets, monitor performance and ultimately make informed decisions to enhance their guest services. To learn more about 59club USA, visit https://www.59clubusa.com/.
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CONTACT:
Jonathan Crist
480.348.7540
jcrist@commlinks.com
Mike Kelly
706.347.0331
mkelly@59clubusa.com
