Naples, Fla. – Audubon Country Club in Naples, Fla. has been awarded the prestigious ‘Distinguished Club’ distinction by BoardRoom magazine. Each year, BoardRoom magazine, the official publication of the Association of Private Club Directors, recognizes a select number of Distinguished Clubs based on a proprietary criteria and evaluation process that distills and measures a club’s Member Experience.
BoardRoom magazine’s entirely merit-based Distinguished Clubs award program uses a club-specific rating system that recognizes the club, its management, and its staff. According to BoardRoom’s Evaluation Report, Audubon Country Club attained an ‘Elite’ designation in exceeding the required criteria in the areas of nomination, survey answers, Net Promotor Score, Overall Member Experience Index, post-survey evaluation thresholds, and also met a majority of 12 other criteria as part of the onsite survey process.
“Audubon is extremely proud of this designation,” said Audubon Country Club General Manager Michael Rodriguez, PGA. “As the Club has grown and improved over the years achieving ‘Distinguished Club’ status has been a constant goal of the entire Club team. We look forward to maintaining this designation as it represents the gold standard in the industry.”
The Distinguished Clubs award program is a stepped process that can be summarized as follows:
Committee Nomination: In order for a club to participate in the Distinguished Clubs award program, it must first be officially nominated by the Distinguished Clubs Nomination Committee, a diverse group comprised of some of the most highly regarded leaders in the private club industry.
Site Visit: An in-person site visit is conducted to evaluate and compile the many contributing facets of each “Quality Criteria” that collectively comprise a club’s overall Member Experience.
Formulaic Audit: Based on the compiled site-visit data, Distinguished Clubs personnel applies the proprietary formula to distill and quantify the club’s unique Member Experience quotient.
Report: A confidential Evaluation Report is issued to the club’s general manager.
Award & Recognition: If the Distinguished Clubs’ formulaic audit verifies that the club is delivering Member Experience at the highest level, Distinguished Club status is awarded, along with individual department leadership recognition.
Yearly Verification: Alternating year-to-year onsite survey visits and telephone-based interviews with club management are required to maintain Distinguished Club status.
About Audubon Country Club
In 2020, Audubon Country Club unveiled its new 19,500 square-foot Lifestyle Center. The two-story Lifestyle Center provides members with a new casual indoor/outdoor dining experience at the Courtside Café while also modernizing and expanding the club’s fitness and tennis offerings. The Lifestyle Center is located adjacent to the Club’s, swimming pool, seven Har-Tru tennis courts, two bocce courts, and two Lykol Masters pickleball courts.
Audubon Country Club is a well-established, private, low-density golf community in Naples, Florida. The Club community has 410 homes spread over 755 acres, of which 59 percent is dedicated to natural preserves and is located only minutes away from the white sandy beaches and the blue waters of the Gulf of Mexico. Audubon offers an array of amenities and an extensive social calendar for an active, healthy, and social lifestyle.
Audubon Country Club is managed by Troon Privé, the private club operating division of Troon. For more information on Audubon Country Club, please call 239-592-4000 or visit www.audubonccofnaples.com.
About Troon
Headquartered in Scottsdale, Ariz., Troon is the world’s largest golf management company providing services at 630-plus locations around the globe, including managing 650-plus 18-hole equivalent golf courses. In addition to golf, Troon specializes in homeowner association management, private residence clubs, estate management and associated hospitality venues. Troon’s award-winning food and beverage division operates and manages 615-plus food and beverage operations located at golf resorts, private clubs, daily fee golf courses and recreational facilities. With properties located in 45-plus states and 30-plus countries, Troon’s family of brands includes Troon Golf, Troon Privé, Troon International, Indigo Sports, CADDIEMASTER, True Club Solutions, Cliff Drysdale Tennis, Peter Burwash International, Casa Verde Golf, and RealFood Hospitality, Strategy and Design. For additional news and information, visit www.Troon.com.
Media Contact:
Rob Myers
Troon
480.477.0506
rmyers@troon.com
