Chronogolf Publishes Free Package Of Golf Course Customer Satisfaction Survey Templates
Today, Chronogolf published a free template package titled “Customer Satisfaction Survey Templates for Golf Courses.” The free package can be found here: https://hubs.ly/H0fwsLk0
The free survey templates are designed to help golf course operators easily get insights on how golfers feel about their experiences at the golf course. The survey package includes four specific questionnaires that measure customer satisfaction with the course, restaurant, pro shop, and overall satisfaction with the entire experience.
The customer satisfaction surveys are hosted through Google Forms and can easily be sent through email or printed off onto paper. To ease analysis, the free template package comes with a Google spreadsheet template that automatically tracks and analyzes incoming data to show managers what aspects of their course are working well or need revision.
The template includes:
- An online version of the Customer Satisfaction Survey
- A printable PDF version of the Customer Satisfaction Survey
- A spreadsheet that analyzes the online survey responses
- Detailed instructions on sending an online survey
Of the new survey templates marketing manager, Alex Lavoie said, “The offseason is the perfect time for golf courses to figure out how golfers feel about their facility and decide what changes they can bring to improve their operation for next season.” He continued, “That’s why we created these easy to use templates. We want to help golf courses freely conduct surveys so they can easily research what’s important to their customers and how their operations stack up against the competition. Any golf manager who is looking to do a customer satisfaction survey should look at what we’ve created, it’s hosted in Google so it’s easy to send in an email, and tracking responses is so simple.”
The template was published November 13th, 2018 and can be found here: https://hubs.ly/H0fwsLk0
To support the survey templates, Chronogolf also published a detailed blog post about best practices in conducting customer satisfaction surveys. The blog post can be found here: https://hubs.ly/H0fwt9z0
About Chronogolf:
Chronogolf provides innovative cloud-based software and marketing solutions to golf courses ranging from online booking, electronic tee-sheet, member management, tournaments management, customer loyalty and point of sale solutions for pro shops, snack bars and restaurants. Over 500 golf courses trust Chronogolf as their software provider across the world. Chronogolf’s headquarters are in Montreal, with offices in Vancouver, Lyon, Phoenix and Richmond.
Visit pro.chronogolf.com for more information.
Contact
Alex Lavoie – Marketing Manager
