foreuP to Host Customer Insights Webinar with Players 1st and Swell CX
foreUP Golf Software today announced an upcoming webinar with two of their integrated partners, Player’s 1st and Swell CX.
The webinar will teach course operators how they can turn their players into one of their most valuable business assets. The webinar, hosted by foreUP, is slated for Thursday, November 15th from 10:00-11:00 AM (MST). foreUP clients can register HERE for the exclusive online event.
foreUP partners with other technologies to provide a streamlined, all-in-one solution that can be customized to meet the unique needs of any course. The webinar is presented by Players 1st and Swell CX, integrations that give users easy ways to use their existing player base to drive new revenue and improve player experiences.
Player’s 1st, one of the two presenting partners, offers a customer insights solution, with a focus on actionable information relating to a company’s NPS. Swell CX focuses on online reputation management, helping companies get higher rates of online reviews. Together, they will help foreUP customers understand several key aspects of business reputation, including:
- The ideal time and method for collecting reviews from customers to getter higher response rates
- How to use customer insights to increase revenue and customer satisfaction
- How to automate the otherwise time-consuming process of collecting and then posting reviews
- The power of using the customer’s voice to drive smart business decisions
foreUP is united with Player’s 1st and Swell CX in the belief that listening to and understanding customers is one of the most powerful things a company can do. In the webinar, Player’s 1st and Swell CX will provide foreUP clients with valuable insight regarding how they can best collect and act on customer reviews.
“My team receives hundreds, maybe thousands of customer ideas in a month. Our success as a company largely depends on how well we listen to those ideas, and put them into place wherever we can,” says Christian Arnetsen, Director of Product Design at foreUP. “This webinar will help golf clubs and courses do that same thing: learn how to gain insight and listen to their customers voices to drive their business forward.”
“Today’s successful course operators need to have a laser focus on their guest experience to build their brand and attract new players to their facility. Our tight integration with foreUP allows rapid deployment of our Customer Experience Management solution, providing operators with rich insights encompassing the entire customer journey from the moment they make their booking to after they have left the course,” said Peter Smith SVP/GM of Players 1st. “Armed with this data, course operators can ensure they are exceeding their customer’s expectations and leveraging word-of-mouth marketing – both online through social media as well as off line – to increase utilization and ultimately bottom line performance.”
Registrants can sign up HERE. Signups will be open until the morning of the event.
About foreUP
foreUP offers a simple solution to a golf course managers most complex problems. From tee sheets and point of sale to F&B and inventory, foreUP’s wide array of cloud-based SaaS tools are the easy solution to the time-consuming and frustrating manual processes or one-off softwares commonly in use at golf courses. Powerful integrations with other industry leaders means that you always have the solution you need. Learn more at www.foreUPgolf.com/
About Players 1st
Players 1st is the world’s leading supplier of Customer Experience solutions specifically designed to help golf course operators improve business results by providing actionable insights to elevate their player’s experience. Players 1st has forged strategic partnerships with leading national golf associations across Europe and North America, combining their expertise in customer experience management with industry best practices to deliver a powerful, easy to deploy solution for public and private course operators to help them take care of their most important asset – their members and guests. For more information about Players 1st visit www.players1st.golf and follow Players 1st on Twitter and LinkedIn.
About Swell CX
Swell CX makes collecting online reviews from customers a breeze. Swell CX simplifies the process of getting customers to post reviews on the sites that matter most to your business, all in matter of seconds. With a mobile-first approach, boosting an online review presence has never been easier. Visit swellcx.com for more information.
Media Contact
Amy LaVange
foreUP Golf Software
foreUPgolf.com
media@foreup.com
