Scottsdale, AZ J– Gallus, a leading provider of golf technology solutions, and Players 1st, a pioneer in customer experience management for the golf industry, are excited to announce a strategic partnership to revolutionize the golfer experience.
This partnership aims to integrate Players 1st’s cutting-edge customer experience platform seamlessly into Gallus’ platform, providing golf course operators with near-real-time insights to enhance and optimize the golfer experience at their facilities.
Players 1st serves over 2,000 golf clubs and associations worldwide with various solutions to measure customer satisfaction, including survey templates, real-time notifications, advanced analytics and industry benchmarking. Engage, Analyze, and Enhance are the three pillars of Players 1st platform, and a real-time feedback loop empowers course operators to make informed decisions promptly, addressing concerns and amplifying positive experiences.
Key features of the partnership include:
Integrated Survey: Gallus users will benefit from an integrated survey seamlessly embedded into the platform, allowing for a user-friendly and cohesive experience.
Near-Real-Time Notifications: Golf course operators will receive instant notifications of survey responses, enabling them to promptly address concerns, capitalize on positive feedback, and continuously refine the golfer experience.
Data-Driven Decision Making: The partnership empowers golf course operators with comprehensive data and analytics, enabling them to make informed decisions that enhance overall satisfaction and loyalty among their golfing community.
Continuous Improvement: With ongoing access to golfer feedback, golf course operators can implement continuous improvements, ensuring their facilities consistently meet and exceed their expectations.
“Gallus is pleased to enter into this partnership with Player’s 1st as we continue our quest to provide unparalleled value to our customers,” said Kyle Youngkin, Product Owner at Gallus Golf. “Integrating Player’s 1st’s survey into our platform equips golf course operators with the tools they need to actively collect feedback that guides them in shaping and elevating the experience of their customers.”
“We are thrilled to collaborate with Gallus in our shared mission to enhance the golfer experience,” said Morten Bisgaard, CEO at Players 1st. “The marriage of Gallus’ innovative technology with our survey and benchmarking platform creates a powerful synergy that will drive positive change throughout the golf industry.”
Gallus and Players 1st are confident that this partnership will set a new standard for golfer experience management, reinforcing their commitment to innovation, customer satisfaction, and the overall growth of the golf industry.
About Players 1st:
Players 1st is the industry-leading customer experience management solution for golf. It is proven to help clubs optimize their member and guest experience by gathering and analyzing golfer feedback and providing real-time insights. Players 1st has forged strategic partnerships with leading national golf associations and multi-course golf operators, with over 2,000 golf associations and clubs using Players 1st worldwide.
For more information about Players 1st, visit https://golf.players1st.sport/golf-gallus and follow Players 1st on X and LinkedIn.
Website: www.Players1st.sport
About Gallus:
Gallus is the industry leader in custom-branded mobile app software for golf courses across the globe. They are dedicated to enhancing the on-course experience for golfers while optimizing operations for golf course operators. With a focus on innovation and user-friendly solutions, Gallus continues to be a trusted partner for 1,000 facilities worldwide.
Website: www.gallusgolf.com
For media inquiries, please contact:
Kyle Youngkin
Product Owner, Gallus Golf
info@gallusgolf.com
858-869-0155
