SUMMARY: Meet on a timely and regular basis with authorized Srixon/Cleveland Golf/ASICS accounts throughout an assigned territory, explaining our company culture, values, principles, philosophy, programs, and products. Srixon/CG/ASICS Territory Managers (TM’s) will be courteous and professional while making a good sale at all times for both the customer and Srixon/CG/ASICS.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following and other duties as assigned.
- Sales and service visits consist of communicating, informing, presenting, and processing orders with all accounts on a regular and timely basis.
- Must be accessible and respond promptly and professionally to all customer and home office inquiries whether in person, via phone, or email.
- Must perform actions and tasks that EXCEED our customer expectations, thus creating the highest quality experience.
- At all times be respectful of others and conduct themselves with the utmost integrity and honesty.
- Establish and maintain personal, professional, and productive relationships with all customers and individuals involved in the selling process.
- Make sales and service visits at customer’s place of business according to the following guidelines or as directed.
- Conduct a formal product knowledge training seminar as needed for all staff and program account’s personnel.
- Conduct, as a minimum, one day on an annual basis for all staff and program accounts that may be a demo day, short game clinic, fitting day or promotional day.
- Average 4-6 sales calls per day in season; and 2-4 per day during prebook season.
- For all other customers, conduct product knowledge sessions and demo/fitting days on an “as requested” basis; however all Srixon/CG/ASICS customers need to have a thorough understanding of our company values, principles, philosophy, programs, and products.
- Increase sales through established distribution channels approved and determined by Srixon/CG/ASICS that enhance the presence of our products.
- Strategically manage and make available demo and personal use product to appropriate customers and process these orders on a timely basis.
- Adhere to company policies and guidelines that relate to credit, returns, and global distribution strategy.
- Strategically manage, distribute, and maintain collateral materials with all customers and strive to obtain prime floor space for these on a regular basis, thus ensuring proper usage.
- Identify possible locations for new customers and assist in the completion of appropriate processing as necessary.
- Keep company informed of all changes to customer status, including but not limited to contact names, addresses, phone numbers, fax numbers, email addresses, and other pertinent information.
- Submit and update visitation and demo day activities as directed.
- Attend and participate in company-sponsored seminars or meetings as well as regional or national trade shows as directed.
- Submit territory absence or vacation plans for approval to their Regional Team Leader with a minimum of 2 weeks advance notice.
Qualifications
- Participate in a yearly performance review with their Regional Team Leader and incorporate follow up direction from that process as well as travel summaries and feedback.
- Territory managers may not represent any other companies or products.
- Perform other tasks and duties as assigned.
