KemperSports Properties Earn High Marks for Customer Satisfaction, Take Home National Golf Foundation Loyalty Awards
Sand Creek Station, Heron Glen Golf Course receive top spots in respective categories
Seven KemperSports properties were honored with a National Golf Foundation (NGF) Loyalty Award, which recognizes facilities with the highest customer satisfaction index scores. Sand Creek Station in Newton, Kansas, won the top spot in the “less than $70” green fee category and Heron Glen Golf Course in Ringoes, New Jersey, took first place in the “more than $70” green fee category. This marks the eleventh consecutive year that Sand Creek Station has won this award and the first time that Heron Glen Golf Course has been awarded the top spot.
“This strong performance in the NGF Loyalty Awards is a product of our proprietary training program called True Service™, which teaches staffers best practices on delivering exceptional customer service,” said KemperSports CEO Steve Skinner. “The winning properties embody the spirit of True Service at its finest. I congratulate them on this well-deserved recognition.”
KemperSports-managed properties that were honored include:
More than $70 category:
- Winner – Heron Glen Golf Course – Ringoes, New Jersey
- Top-5 overall – The Jewel Golf Club – Lake City, Minnesota
- Top-5 overall – Golden Horseshoe Golf Club – Williamsburg, Virginia
- Top-5 overall – Desert Willow Golf Resort – Palm Desert, California
- Top-5 overall – Butterfield Trail Golf Club – El Paso, Texas
Less than $70 category:
- Winner – Sand Creek Station Golf Club – Newton, Kansas
- Top-5 overall – Skyway Golf Course – Jersey City, New Jersey
NGF Loyalty Award winners are determined by the results of the foundation’s Golfer Survey Program. The survey is distributed to each property’s customer database to gauge satisfaction and value.
For more information on KemperSports, visit www.kempersports.com.
Northbrook, Ill.-based KemperSports builds, owns and manages golf courses, resorts, athletic clubs and lodging venues across the U.S., Caribbean and Central America. The company’s award-winning portfolio includes nationally-ranked courses, private clubs, municipal courses and tournament venues such as Bandon Dunes Golf Resort, named the No. 1 Golf Resort in North America by Golf Digest and GOLF magazine; Streamsong Resort; The Glen Club; Desert Willow Golf Resort; Chambers Bay, host of the 2015 U.S. Open. For more information about KemperSports, please visit http://www.kempersports.com.
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B.R. Koehnemann, KemperSports, 847.480.4844, firstname.lastname@example.org