Markham, Ontario – MemberInsight will exhibit at the CMAA 2024 World Conference & Club Business Expo, taking place in Las Vegas on March 6th and 7th to showcase its automated survey platform that helps clubs gather their members’ feedback conveniently. Club executives can visit booth #436 to learn more about how they can use feedback to better understand members, optimize operations, create improved member experiences, and measure members’ loyalty and satisfaction.
MemberInsight uses the Net Promoter System (NPS) to track member satisfaction and loyalty. It is a simple yet highly effective way to get member feedback that the world’s most successful brands trust and also helps clubs with improving services and member-oriented decision-making. The platform not only gives clubs the ability to send automated surveys but also provides them with tools to turn their member feedback into action. The platform automatically creates to-do lists for staff to follow up with members regarding their experiences at the club, records communications, and reports on changes in member satisfaction over time.
About MemberInsight
MemberInsight is a powerful automated survey platform that helps clubs gather member feedback using the Net Promoter System (NPS). It is a simple yet highly effective way to get member feedback that the world’s most successful brands trust to track satisfaction and loyalty.
For more information, visit memberinsight.club.