Markham, Ontario – MemberInsight will exhibit at the CMAA 2023 World Conference & Club Business Expo, taking place in Orlando, FL, February 24-28, 2023 to showcase its automated survey platform that helps clubs gather their members’ feedback conveniently. Club executives can visit booth #335 to learn more about how they can use feedback to better understand members, optimize operations, create improved member experiences, and measure members’ loyalty and satisfaction.
MemberInsight uses Net Promoter System (NPS) to track member satisfaction and loyalty. It is a simple yet highly effective way to get member feedback that the world’s most successful brands trust. The platform not only gives clubs the ability to send surveys but also provides them with tools to turn their member feedback into action. The platform automatically creates to-do lists for staff to follow up with members who have had a poor recent experience at the club, records communications, and reports on changes in member satisfaction over time.
About MemberInsight
MemberInsight is a powerful automated survey platform that helps clubs gather member feedback using the Net Promoter System (NPS). It is a simple yet highly effective way to get member feedback that the world’s most successful brands trust to track satisfaction and loyalty.
For more information, visit memberinsight.club.
