BE – DO – TEACH AMAZING
At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As the leading specialty golf retailer and one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization.
Because living our Core Values is at the forefront of what we do, we PUT PEOPLE FIRST by investing in our associates that take care of our Customers!
- Medical, Dental, Vision Benefits (Full Time) – Day 1 eligibility
- (401K) Retirement Plan with employer match
- Work-Family Balance
- 25% Associate Discount
- Committed to serving our communities, including Matching Gift Program for Associates
- First Tee Community Partnership
Club Fitting Specialist’s Position Summary
The Club Fitting Specialist is a champion of the PGA TOUR Superstore ‘Customer First’ philosophy, and provides a world-class experience aligned with our mission: “Inspire people to play their best and grow the game.” Providing a unique fitting experience utilizing an assortment of technology, fitting components, and fitting techniques, they will utilize expert product knowledge to make effective equipment recommendations, and to drive incremental sales
Overall Function of a Club Fitting Specialist:
- Provide outstanding customer service by greeting and acknowledging every customer, aiding customers by listening to their needs and responding with applicable solutions found within our Service offerings and merchandise selection.
- Execute a specialized fitting experience, providing a unique illustration of specialty golf club components that are available from key vendor partners.
- Assess each customers’ needs by determining their level of play, and then find the most effective product for them.
- Educate customers on club and ball technology, club components, and related fitting techniques, so that purchase decisions can be made according to desired results and realistic performance expectations.
- Be an expert in the use of industry-leading club fitting technology, including various launch monitor technologies as well as OEM-specific fitting technologies.
- Maintain a high level of product and industry knowledge to pass on to our customers by learning about new technologies, products, and services.
- Assist with floor moves, implementing merchandising standards, display maintenance as directed.
- Adhere to approved loss prevention programs that minimize inventory shrinkage and support the sales/profitability of the store; provide feedback to store leadership on loss prevention issues/opportunities as needed.
Qualifications of a Club Fitting Specialist:
- G.E.D. or high school diploma
- Ability to implement established/proven fitting principles, while utilizing new or advanced fitting technology.
- Ability to apply an understanding of ball flight principles to evaluate a customer’s individual needs.
- Ability to identify and describe the characteristics of club components and their impact on ball flight, the golf club fitting process, and the various fitting tools commonly found in the industry.
- Effective teacher/trainer that can work with other associates, helping them learn fitting skills and techniques.
- Ability to stand and walk for extended periods of time, including climb a ladder, moving throughout the store, and lifting up to 30 lbs. overhead
- Availability to work varied shifts inclusive of – evenings, weekends, and holidays
Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates – driven by our vision to inspire people through golf and tennis. PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.