In this conversation, Mike Hendrix and Mike Terrell discuss the innovative platform Real Time Feedback, designed to enhance customer experience in hospitality and beyond, including the golf industry. They explore the importance of real-time communication between golfers and course management, the role of technology in improving operations, and the future of customer engagement in golf. The discussion emphasizes the need for golf courses to adopt a hospitality mindset and leverage technology to create a better experience for golfers.
In our first episode featuring commentary, Mike Hendrix adds a new layer to the conversation by sharing his reactions and analysis throughout the discussion. As you listen to the exchange with our guest, you’ll hear Hendrix pause the interview at key moments to highlight takeaways, add personal insight, and connect ideas directly to the challenges golf operators face today. This new format makes the episode more interactive and ensures listeners get maximum value from every segment.
Visit the full episode HERE
Watch on YouTube HERE
Listen on Apple HERE
Enjoy with Spotify HERE
Brands Mentioned: Lightspeed Golf. GolfNow, foreUP, FairwayIQ, Landscapes, Founders, Dallas Mavs, American Airlines
About the Tech Caddie Podcast
The Tech Caddie podcast explores the intersection of golf course operations and technology, delivering insights from industry leaders and innovators. Season One featured 26 episodes and garnered over 18,000 views, covering topics ranging from tee sheet strategies to AI-driven customer engagement. As the podcast moves into 2025, Season Two debuts with refreshed branding and a continued commitment to delivering valuable discussions that help golf course operators navigate the evolving technology landscape.
