In this episode of the Tech Caddie podcast, Mike Hendrix is joined by golf industry veteran James Cronk—consultant, speaker, and co-founder of Golf Industry Guru. Together, they dive deep into one of the most overlooked areas of golf operations: e-waivers and risk management.
James shares his decades of experience as a club manager, general manager, and consultant, and how his latest ventures—including Golf Industry Guru, The Toolbox safety platform, and eGolf Waiver—are helping golf courses protect themselves against liability, better manage cart damage, and modernize outdated processes.
Brands Mentioned: eGolf waiver, Lightspeed, Toast, Clover, Golf Industry Guru, Golf Inc..
About the Tech Caddie Podcast
The Tech Caddie podcast explores the intersection of golf course operations and technology, delivering insights from industry leaders and innovators. Season One featured 26 episodes and garnered over 18,000 views, covering topics ranging from tee sheet strategies to AI-driven customer engagement. As the podcast moves into 2025, Season Two debuts with refreshed branding and a continued commitment to delivering valuable discussions that help golf course operators navigate the evolving technology landscape.