Naples, Florida – The Club at the Dunes, part of The Dunes of Naples private residential community in Naples, Fla., has been awarded the prestigious ‘Distinguished Club’ distinction by BoardRoom magazine. Each year BoardRoom magazine, the official publication of the Association of Private Club Directors, recognizes a select number of private clubs based on a proprietary criteria and evaluation process that distills and measures a club’s Member Experience.
BoardRoom magazine’s entirely merit-based Distinguished Clubs award program uses a club-specific rating system that recognizes the club, its management, and its staff for outstanding delivery of exceptional Member Experience. The Club at the Dunes exceeded the required criteria in the areas of nomination, survey answers, Net Promotor Score, Overall Member Experience Index and post-survey evaluation thresholds.
“We are honored to become part of this small cluster of exceptional Club operations,” said Club at the Dunes General Manager Robert D. Podley, CCM. “As a merit-based award, it truly recognizes the Board and the team for their continued efforts in providing a premier lifestyle on Florida’s Paradise Coast.”
The Distinguished Clubs award program is a stepped process that can be summarized as follows:
Committee Nomination: In order for a club to participate in the Distinguished Clubs award program, it must first be officially nominated by the Distinguished Clubs Nomination Committee, a diverse group comprised of some of the most highly regarded leaders in the private club industry.
Site Visit: An in-person site visit is conducted to evaluate and compile the many contributing facets of each “Quality Criteria” that collectively comprise a club’s overall Member Experience.
Formulaic Audit: Based on the compiled site-visit data, Distinguished Clubs personnel applies the proprietary formula to distill and quantify the club’s unique Member Experience quotient.
Report: A confidential Evaluation Report is issued to the club’s general manager.
Award & Recognition: If the Distinguished Clubs’ formulaic audit verifies that the club is delivering Member Experience at the highest level, Distinguished Club status is awarded, along with individual department leadership recognition.
Yearly Verification: Alternating year-to-year onsite survey visits and telephone-based interviews with club management are required to maintain Distinguished Club status.
The Distinguished Club designation adds to an impressive list of accolades The Club at the Dunes has received over the last 20-plus months. Other honors include induction into the Naples Chapter of the Chaines des Rotisseurs Society, the oldest and largest food and wine society in the world; 2021 Golden Fork Award by Golf Inc. Magazine; “Top Ranked Patio, Wellness Facilities, Culinary Operations, Racquet Facilities and Clubhouse” by Club + Resort Business; a 2021 & 2022 CMAA Wine Society Award; and deemed as one of America’s Healthiest Clubs.
The Dunes of Naples, located in the heart of the Gulf coast, is comprised of seven high-rise towers of high-end luxury condos and 40 luxury coach homes. The Dunes offers a plethora of amenities like a resort-style pool, dining, fitness center, and tennis. Troon, the leader in golf course management, development, and marketing manages the food and beverage operation as well as the recreational amenities at The Dunes of Naples. For more information on The Dunes of Naples, visit www.dunesofnaples.com or call (239)593-9680.
About Troon
Headquartered in Scottsdale, Ariz., Troon is the world’s largest golf management company providing services at 630-plus locations around the globe, including managing 650-plus 18-hole equivalent golf courses. In addition to golf, Troon specializes in homeowner association management, private residence clubs, estate management and associated hospitality venues. Troon’s award-winning food and beverage division operates and manages 615-plus food and beverage operations located at golf resorts, private clubs, daily fee golf courses and recreational facilities. With properties located in 45-plus states and 30-plus countries, Troon’s family of brands includes Troon Golf, Troon Privé, Troon International, Indigo Sports, CADDIEMASTER, True Club Solutions, Cliff Drysdale Tennis, Peter Burwash International, Casa Verde Golf, and RealFood Hospitality, Strategy and Design. For additional news and information, visit www.Troon.com.
Media Contact:
Rob Myers
Troon
480.477.0506
rmyers@troon.com
